Daddywin is committed to protecting the personal data of every member on our platform. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you hold as a data subject under applicable privacy legislation.
These cards summarise the key principles that govern how Daddywin handles your personal data. Full details are set out in the policy below.
We collect only the personal information strictly necessary to create and manage your account, process transactions in MYR, verify your identity, and comply with applicable legal obligations. Nothing more.
Daddywin does not sell, rent, or trade your personal data to any third-party marketers, advertising networks, or data brokers — under any circumstances, for any consideration.
All data transmitted between your browser and the Daddywin platform is protected by 256-bit SSL/TLS encryption. Sensitive stored data including payment details is encrypted at rest using industry-standard protocols.
You have the right to access, correct, delete, and export your personal data held by Daddywin. You also have the right to object to certain processing activities. All requests are handled promptly and without charge.
We retain your personal data only for as long as is necessary for the purposes described in this policy, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised.
In the unlikely event of a data breach that poses a risk to your rights and freedoms, Daddywin will notify affected members without undue delay and take immediate remediation steps to contain the incident.
Daddywin ("we", "us", "our", "the Platform") operates the online casino and sports betting platform accessible at daddywin.cam and all associated subdomains and mobile interfaces. We are the data controller responsible for the personal information you provide to us and the data we generate in the course of your use of the Platform.
This Privacy Policy ("Policy") explains in clear terms what personal data we collect from members and visitors, the legal grounds on which we process that data, how we use and share it, how long we keep it, and what rights you hold with respect to your information.
By registering an account with Daddywin or by continuing to use the Platform after this Policy has been made available to you, you acknowledge that you have read and understood its contents. If you do not agree with any aspect of this Policy, you must not register an account or use the Platform.
For the purposes of this Privacy Policy, the following definitions apply:
Daddywin collects personal data across three categories: information you provide directly, information generated automatically by your use of the Platform, and information obtained from third parties in limited circumstances.
| Category | Examples |
|---|---|
| Account Registration | Full legal name, date of birth, email address, mobile number, residential address, chosen username |
| Identity Verification (KYC) | Copy of MyKad or passport, proof of address, selfie photograph (if requested) |
| Financial Information | Bank account details, e-wallet identifiers (Touch 'n Go eWallet, Boost, GrabPay account numbers), transaction history in MYR |
| Communications | Messages sent to our support team via live chat or email, complaint submissions |
| Responsible Gambling | Self-exclusion requests, deposit limit settings, cooling-off period activations |
In limited circumstances, we may receive personal data from third parties, including payment processors (such as FPX, DuitNow, or cryptocurrency network nodes) confirming the status of financial transactions, fraud detection service providers, and identity verification service partners engaged for KYC purposes.
Personal data is collected through the following means:
Daddywin processes personal data only where a valid lawful basis exists under applicable data protection law. The primary legal grounds on which we rely are:
Daddywin uses your personal data for the following purposes:
Daddywin does not sell your personal data. We share data with third parties only in the circumstances described below, and always under appropriate contractual safeguards.
We engage third-party service providers who process personal data on our behalf and under our documented instructions. These include:
We may disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where we are legally required to do so, or where disclosure is necessary to prevent, detect, or prosecute illegal activity, including fraud and money laundering.
In the event of a merger, acquisition, restructuring, or sale of all or part of Daddywin's business, personal data held by the Platform may be transferred to the acquiring entity, subject to equivalent data protection obligations.
The Daddywin Platform uses cookies and similar technologies to provide functionality, maintain your session, and analyse usage patterns. Cookies are small data files placed on your device when you visit the Platform.
| Cookie Type | Purpose | Retention |
|---|---|---|
| Essential | Login session management, security tokens, CSRF protection | Session / up to 30 days |
| Functional | Language preferences, game display settings, responsible gambling tool states | Up to 12 months |
| Analytics | Page view tracking, session duration, error monitoring — used to improve the Platform | Up to 24 months |
| Marketing | Promotion tracking and campaign attribution, only where you have consented | Up to 90 days |
You may manage cookie preferences through your browser settings. Please note that disabling essential cookies may impair the functionality of the Platform, including your ability to log in and place bets.
Daddywin retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following indicative retention periods apply:
At the end of the applicable retention period, personal data is securely deleted, destroyed, or anonymised in a manner that prevents its reconstruction.
Daddywin implements appropriate technical and organisational security measures designed to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include:
While Daddywin employs rigorous security measures, no online platform can guarantee absolute security. Members are encouraged to use a strong, unique password for their Daddywin account and to enable all available security features.
Daddywin may transfer personal data to third-party service providers located outside of Malaysia where necessary to deliver the Platform's services, including cloud hosting infrastructure and technology vendors. Where such transfers occur, Daddywin takes steps to ensure that appropriate safeguards are in place, including contractual data processing agreements that require the recipient to maintain equivalent standards of data protection.
If you are a Malaysian resident, you may be entitled to request information about the safeguards applied to cross-border transfers of your personal data. Please contact us using the details in Section 16.
Subject to applicable law and any overiding legal obligations, you hold the following rights with respect to your personal data held by Daddywin:
To exercise any of these rights, please contact us using the details in Section 16. We will respond to valid requests within thirty (30) calendar days. We will not charge a fee for reasonable requests but reserve the right to charge a reasonable administrative fee for manifestly unfounded or excessive requests.
The Daddywin Platform is strictly intended for persons aged 21 years and above. We do not knowingly collect or process personal data from individuals under the age of 21. Any account found to belong to a person under 21 will be immediately suspended, all associated data will be deleted to the extent permissible by law, and any balance may be forfeited in accordance with our Terms and Conditions.
If you believe that a person under the age of 21 has registered an account on our Platform, please contact us immediately using the details in Section 16 so that we may take prompt action.
The Daddywin Platform does not contain links to third-party websites or services beyond those strictly necessary to deliver its payment and identity verification functionality. Where interactions with third-party services are required — for example, redirects to your Maybank or CIMB internet banking portal via FPX — those services are governed by the privacy policies of the respective third parties. Daddywin is not responsible for the privacy practices or content of third-party services.
Daddywin reserves the right to update or amend this Privacy Policy at any time. Material changes to the Policy will be communicated to active Members via the registered email address and/or a prominent notice on the Platform, with reasonable advance notice before the changes take effect.
The effective date at the top of this page will be updated with each revision. We recommend checking this page periodically, particularly before submitting new personal data to the Platform. Your continued use of Daddywin following the effective date of a revised Policy constitutes your acceptance of the updated terms.
For any questions relating to this Privacy Policy, to exercise a data subject right, or to report a suspected privacy incident, please contact Daddywin through the following channels:
If you have questions about this Privacy Policy, would like to exercise a data right, or want to review your account privacy settings, our24/7 support team is ready to assist — in English, on Malaysia Time.